Privacy Policy
PRIVACY POLICY
Effective Date: 1st January 2025
This Privacy Policy (the “Policy”) describes how Monster Middle East FZE (“Monster”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access, visit, or use YallaCricut.com and any related services (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us, as well as information collected automatically through your interaction with the Platform.
Information you provide may include your name, email address, phone number, billing and shipping address, payment details, and any other information submitted when creating an account, placing an order, or contacting customer support.
We may also collect information automatically, including your IP address, device type, browser type, operating system, browsing behavior, pages visited, and interaction data. This information helps us improve the functionality, performance, and user experience of the Platform.
2. HOW WE USE YOUR INFORMATION
We use your information to operate, maintain, and improve the Platform and Services. This includes processing transactions, fulfilling orders, managing accounts, providing customer support, and communicating with you regarding your purchases or inquiries.
We may also use your information to personalize your experience, recommend products or content, improve our offerings, conduct analytics, prevent fraud, and ensure compliance with applicable laws and regulations.
Where permitted, we may use your contact details to send marketing communications, promotions, and updates. You may opt out of such communications at any time.
3. SHARING OF INFORMATION
We do not sell your personal information. However, we may share your information with third parties where necessary to operate our business and provide Services.
This may include sharing information with payment processors, logistics providers, authorised retail partners, technology service providers, and marketing platforms. These parties are only given access to the information necessary to perform their functions and are required to protect your data.
We may also disclose your information where required by law, regulation, legal process, or governmental request, or where necessary to protect our rights, users, or business operations.
4. DATA STORAGE AND SECURITY
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security.
Your information may be stored and processed in jurisdictions outside your country of residence, including the United Arab Emirates and other regions where our service providers operate.
5. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including for legal, accounting, and operational requirements.
When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.
6. YOUR RIGHTS
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data.
You may also have the right to object to certain processing activities or request restriction of processing. To exercise any of these rights, you may contact us using the details provided below.
7. COOKIES AND TRACKING TECHNOLOGIES
The Platform uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior.
Cookies may be used to remember your preferences, enable essential functionality, and support marketing and analytics efforts. You can manage or disable cookies through your browser settings, although doing so may impact certain features of the Platform.
8. THIRD-PARTY SERVICES
The Platform may include links to third-party websites, services, or integrations. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services you interact with.
9. CHILDREN’S PRIVACY
The Platform is not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. CHANGES TO THIS POLICY
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Platform.
Your continued use of the Platform following any updates constitutes your acceptance of the revised Policy.
11. CONTACT
If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact:
Monster Middle East FZE
NC7, Jebel Ali Free Zone
Dubai, United Arab Emirates
P.O. Box 18413
Email: support@monsterme.com